Shipping Policy

DOMESTIC ORDERS

HANDLING TIME PROJECTION:

1-3 business days depending on order volume

WHAT IS HANDLING TIME?

 The handling time is the numbers of business days we take to ship the item after receiving your cleared payment.

HOW DO WE SHIP?

We ship USPS Ground. You will be provided shipping confirmation via email when your shipping label is created. This confirmation will contain your tracking number.

Delivery generally takes 1-3 business days.

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

*Purchase to delivery is generally 2-5 business days.

What does undeliverable as addressed mean?

Mail that is undeliverable as addressed is forwarded, returned to STXHC, or treated as dead mail, as authorized for the particular class of mail.

*Please note that addresses entered during checkout are unaltered in any way, shape, or form.

The customer is ultimately responsible for payment to reship the item(s).

Thank you for your patience and support while we grow the South Texas Hat Company brand.